Terms of service

TERMS & CONDITIONS

Welcome to IMOANE (Imoane Glam LLC). By accessing our website and purchasing our products, you

agree to the following Terms and Conditions.

1. Products & Services

We offer premium beauty and hair care products, including Imoane Braid Gel.

• All product descriptions, pricing, and availability are subject to change without notice

• We strive for accuracy, but slight variations may occur due to lighting, screen display, or product updates

• Results may vary depending on hair type, technique, and usage

2. Orders & Acceptance

• Once an order is placed, you will receive a confirmation

• We reserve the right to accept, refuse, or cancel any order at our discretion

• Orders may be canceled due to suspected fraudulent activity, incorrect pricing or product details, or product availability issues

3. Pricing & Payments

• All prices are listed in USD

• Full payment is required before order processing

• We accept secure payment methods including Shopify payments, Zelle, and other approved platforms 

We reserve the right to adjust pricing at any time.

4. Intellectual Property

All content on this website—including logos, branding, product names, images, and designs—is the exclusive property of Imoane Glam LLC. Unauthorized use is strictly prohibited.

5. Product Use Disclaimer

• Customers are encouraged to perform a patch test before full use

• We are not responsible for allergic reactions or sensitivities

• Products must be used as directed

6. Limitation of Liability

• Indirect or consequential damages

• Loss of profits or business

• Shipping delays caused by carriers

• Misuse or improper application of products

7. Third-Party Services

• Payment processing

• Shipping and delivery

• Website hosting

We are not responsible for the policies or actions of these third parties.

8. Changes to Terms

We reserve the right to update these Terms at any time. Continued use constitutes acceptance.

9. Governing Law

These Terms are governed by the laws of the United States and the State of Maryland.

10. Contact

Email: imoaneofficial@gmail.com

Phone: (443) 802-1667

REFUND & RETURN POLICY

Effective Date: March 1, 2026

At IMOANE (Imoane Glam LLC), we maintain strict hygiene standards.

1. All Sales Are Final

• All purchases are final sale

• No returns for change of mind, opened or used products, or personal preference

2. Damaged, Defective, or Incorrect Orders

• Contact within 48 hours

• Provide photos/videos and order details

We will replace the item or issue a refund.

3. Refund Processing

Refunds are issued to the original method within 5–10 business days.

4. Lost or Stolen Packages

We are not responsible for delivered packages. Contact the carrier.

5. Incorrect Shipping Information

Customers must provide accurate details. We are not responsible for errors.

6. Order Changes

We cannot guarantee changes or cancellations after ordering.

SHIPPING POLICY

Effective Date: March 1, 2026

Thank you for shopping with IMOANE.

1. Processing Time

• 1–3 business days

• No weekend or holiday processing

• May be extended during high volume

2. Shipping Methods & Delivery

• USPS

• FedEx

• UPS

Estimated delivery: 2–5 business days within the U.S.

3. Shipping Rates

Calculated at checkout based on weight, destination, and method.

4. Tracking Information

Tracking provided after shipment. Allow 24 hours for updates.

5. Shipping Delays

Not responsible for delays due to carriers, weather, or incorrect info.

6. Address Accuracy

Ensure correct details. Not liable for incorrect or undeliverable addresses.

7. Shipping Coverage

We currently ship nationwide within the United States only.

Brand Statement

Thank you for supporting IMOANE. Every order supports a growing luxury beauty brand built with

passion, purpose, and excellence.